Responsible Gaming

Our Commitment to Responsible Gaming

At Alexander Square, we are committed to promoting responsible gaming practices. We believe that gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. If you choose to gamble, please do so responsibly and within your means.

Age Verification

By accessing and using alexandersquare.ca, you confirm that you are at least 18 years of age or the legal age of majority in your province of residence in Canada, whichever is higher. We do not permit access to our services by anyone under the legal age of majority in their jurisdiction.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please review the following warning signs. If you recognize any of these behaviors in yourself or someone you know, seek help immediately:

• Gambling with money you cannot afford to lose
• Chasing losses by gambling more to recover money lost
• Hiding or lying about gambling activities and spending
• Gambling to escape stress, anxiety, depression, or other emotional problems
• Experiencing failed attempts to reduce or stop gambling
• Neglecting family, work, school, or personal responsibilities due to gambling
• Borrowing money or going into debt to finance gambling
• Feeling anxious, irritable, or restless when unable to gamble
• Taking greater risks or betting larger amounts to achieve the same excitement
• Friends or family expressing concern about your gambling habits

Self-Help Tools and Features

We provide several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit in a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount of losses you are willing to accept in a specified time period
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
• Self-Exclusion: Temporarily or permanently close your account if you believe you need a break from gambling
• Session Limits: Set a maximum duration for your gaming sessions

To access these tools, please visit your account settings or contact our customer support team.

Support Organizations in Canada

If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organizations:

Canadian Resources

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  A leading Canadian authority on problem gambling prevention and research
• Gamblers Anonymous
  A peer-support program with meetings across Canada for individuals seeking recovery from problem gambling
• National Problem Gambling Services (Provincial Hotlines)
  Most Canadian provinces offer free, confidential gambling helplines. Contact your provincial health authority for local support services

International Resources

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free, confidential support for problem gambling
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Confidential support and information for problem gamblers
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Provides information and referrals to treatment services

Take Action Today

If you believe you have a problem with gambling, we strongly encourage you to seek help. Problem gambling is treatable, and recovery is possible. Reach out to one of the organizations listed above or speak with a healthcare professional. Your wellbeing is important to us and to your loved ones.

Remember: Gambling should only ever be a form of entertainment with money you can afford to lose. If gambling is causing you or your family distress, please seek support immediately.